Our Service Commitment

  • We have a showroom where all products are displayed. Showroom visiting hours are between 1000H (morning) - 2100H (night) daily. Simply inform us before coming! Call or email us for the address!
  • 24-hour customer service hotline: 98805887 (Ray)
  • One time exchange for sizes within 7 days. No refunds will be entertained.
  • Free island-wide delivery for orders above $60
  • Delivery within 3 working days
  • Need something urgently? Call us and we will take orders anytime of the day!
  • Free gift wrapping service for purchases above $80; for purchases below $80, a $2-$5 charge is applicable

  • Do email us at petsmomo@gmail.com / petsmomo@ymail.com your valuable comments / feedback / suggestions on our products and / or service quality. We will be glad to hear from you